World Class Support
We understand that everyone learns differently, so we tailor our support to each individual student.
- Personalised attention: We get to know you and your goals, and we work with you to create a learning plan that’s right for you.
- Expert guidance: Our team of qualified tutors and mentors are available to help you with your studies, from the basics to the most complex concepts.
- Career support: Once you’ve completed your studies, we optimise your CV to enhance your employability. We also provide interview preparation and continued job seeking support.
Mentor Support
When you begin your qualification, you are paired with your dedicated mentor. They are there to guide you, motivate you and ensure that you are progressing with your qualification.
Your mentor is there to be your first point of contact for all things concerning your qualification. If you’re needing reassurance, have questions, or require further support from the team, your mentor is the person to reach out to. They are there to ensure that you feel confident in your qualification progress and are on track to complete your training.
When you start your study journey, you can request a course specific study schedule from your mentor. This will help you set out a study routine and keep track of your learning journey.
Tutor Support
Training is like learning a language. Although it is vital to study and learn the dialect, we believe it is just as important to converse and practice, in order to fully learn. Your tutor is here to provide you with the support and skills needed to fully grasp your course content.
For every exam you sit, your tutor will provide a 1-on-1 session with you. Here you will have the opportunity to ask questions, gain clarity on complicated topics, and learn from our industry qualified tutors.
Our tutors hold frequent group tutoring sessions that allow you to converse with other students studying the same course, practice exams, ask questions and become confident in your chosen field. You have unlimited access to these group sessions, ensuring that you are never left confused while you study. Remember, practice makes perfect. These sessions provide an opportunity for you to practice communicating new terminology and executing tasks in your new field. Should you miss a session, recordings are also made available to all students so that you never miss out.
Prior to your exam, your tutor will aid you in exam preparation. This involves going over past papers, explaining the best method of answering questions in your exam, and other tips and tricks that will set you up for success.
Not only do you have access to your course material, but our tutors have created additional study notes, tutorial videos, exam preparation videos and industry specific webinars that will further bolster your knowledge. These can be accessed from anywhere, at any time, allowing you to study on the go.
Gain practical experience through our simulated assignments, LiveLabs or portfolio tasks. You will be able to add this experience to your CV, further enhancing your employability in the job market.
*Currently only applicable to project management, CompTIA certifications and coding students.
Digital Support
We understand that learning doesn’t just happen during office hours. That is why we have worked to provide you with ongoing, 24 hour support, so that you are never left confused or asking questions.
Once you begin your course, you will gain access to our established student community. Here you will be able to ask and review frequently asked questions, speak to your tutor and fellow students, and gain access to additional resources and videos that your tutor creates.
If you need to speak to one of our career consultants or support members, our livechat is available on our website.
Recruitment Support
There is no one-size-fits-all approach to achieving personal and professional goals. You deserve career consulting and employability advice tailored toward your specific skills, experience, and aspirations – luckily, this is our forte.
For every exam you sit, your tutor will provide a 1-on-1 session with you. Here you will have the opportunity to ask questions, gain clarity on complicated topics, and learn from our industry qualified tutors.
Your recruitment advisor will train you on how to improve your Linkedin profiles to increase chances of employability. They will then review the LinkedIn profile and suggest enhancements and provide industry specific guidance to optimise your profile.
You are provided with ongoing support by your recruitment advisor from interview coaching, CV and LinkedIn preparations and reviews, to guidance on how to approach the role you are looking to secure.
Meet the Team
Career Consultants
Daina
Course and Career Consultant
Daina is one of our Course and Career Consultants, and we can best describe her as an animal-lover with a cheese obsession. Drawing on her extensive industry knowledge, Daina will play a pivotal role in validating your decision-making process for your continued professional development.
Jessie
Course and Career Consultant
Jessie is one of our Course and Career Consultants, and during her years at ITonlinelearning, she has developed expertise in various industries within the UK – not to mention her to-die-for gingerbread cookies. Drawing upon her experience, she will ensure that your ongoing professional growth fits with your ambitions.
Whitney
Course and Career Consultant
Whitney is one of our career consultants and has a knack for communicating and explaining complex concepts in simple ways. In addition to being a diva with impeccable style, she’s always prepared to go the extra mile to help you get the best product for your needs.
Zee
Course and Career Consultant
Zee is part of our career consultancy team. She’s a force to be reckoned with as a social media influencer and is known for tapping into her profound understanding of the job market to provide you with consistent, professional growth that aligns with your aims.
Marc
Course and Career Consultant
Marc, your spirited Career Advisor, brings energy and charisma to every interaction. Known as the life of the party, he infuses career guidance with enthusiasm and a vibrant approach.
Tamryn
Course and Career Consultant
Tamryn is a dedicated Career Consultant who specialises in helping individuals realise their professional aspirations. Outside of her professional life, Tamryn lives by the motto, “Life’s too short to skip the sparkle.” She embraces every day with enthusiasm and a bit of glitter, always accompanied by her loyal four-legged friend as she chases her dreams one step at a time.
Michael
Course and Career Consultant
Michael is a career consultant who not only helps others chart their professional journeys but also lives a life full of passion for organic honey, fitness, and water-sports. His favorite saying, “Out of the Eater came something to Eat, out of the Strong came something Sweet,” mirrors his belief in finding the valuable in the unexpected.
Chris
Course and Career Consultant
Chris is one of our Course and Career Consultants, known for his unwavering passion and commitment to advising individuals like you on the best course of action. Drawing on his extensive industry knowledge, Chris will play a pivotal role in validating your decision-making process for your continued professional development.
Sam
Course and Career Consultant
Sam is one of our Course and Career Consultants, celebrated for his fervour and drive in guiding individuals like you towards the best course of action – and he’s often spotted wearing his signature Nirvana shirt. With his comprehensive understanding of the industry, Sam will validate your decision-making process for your continued professional development.
Tutors & Mentors
Ryan
Project Management Tutor
Ryan is our certified Project Management Tutor and, respectfully, he’s part of the furniture here at ITonlinelearning! He has been around for almost a decade and specialises in anything and everything Project Management, as well as dad jokes (yes, he’s a connoisseur).
Janzelle
Project Management Tutor
Meet Janzelle, resident Project Management Tutor and jokester. When she’s not busy helping you achieve your career goals, she’s probably cuddled up with her two fur babies, who happen to be the cutest pups in town (don’t tell anyone we said that).
Babalwa
Student Mentor
Babalwa is your enthusiastic Student Mentor, equipped with insightful guidance for both academic and personal growth. She’s not only a support in your study journey but also a reality TV expert, especially when it comes to “Love Is Blind.”
Shaun
Business Analysis Tutor
Shaun, our knowledgeable Business Analysis tutor, combines his academic prowess with a passion for sports, particularly tennis. His enthusiasm for both teaching and athletics makes him a dynamic and engaging tutor.
Emmanuel
Web & Software Development Tutor and Study Coach
Emmanuel is one of our Web and Software Development Tutors and Study Coaches. Even though he is a man of few words, Emmanuel has incredible patience and knowledge of web and software development. He is responsible for resolving any queries you have related to your courses and supporting you throughout your study journey.
Jerry
IT & Computer Support Tutor and Study Coach
Jerry is our certified IT & Computer Support Tutor and Study Coach. Besides being certified through CompTIA, he’s also skilled in lifting weights and eating cartons of raw egg for breakfast! He is responsible for resolving any queries you have related to your courses and supporting you throughout your study journey.
Mojela
IT Tutor and Study Coach
Mojela is an experienced IT Tutor and Study Coach who brings a wealth of knowledge and passion to his teaching. With years of experience in the IT field, he thrives on tackling technical problems and imparting knowledge. Mojela is committed to staying current in this fast-evolving tech landscape through continuous study. Outside the classroom, he values spending quality time with loved ones and engaging in outdoor activities.
Roma
Data Analysis Tutor
Roma serves as our Data Analytics tutor, bringing a methodical and insightful approach to teaching complex data concepts. Her love for animals extends beyond personal interest, as she dedicates much of her time to volunteering with them. Her dual passion for data science and volunteer work exemplifies her dedication to both her professional and personal life, making her a beloved member of our team.
Cuan
Web and Software Tutor
Cuan stands at the intersection of technology and adventure as our web and software tutor. Not only does he excel in demystifying complex software challenges for his students, but he is also a qualified rescue diver. Cuan’s deep dive into both coding and the ocean’s depths highlights his profound commitment to exploration and learning.
Neville
Data Analysis & Coding Tutor
Neville is our Data Analysis & Coding Tutor, known for his expertise in integrating complex data analytics with coding techniques. He empowers students with hands-on training, making challenging concepts accessible and engaging. Beyond the classroom, Neville is a car enthusiast with a passion for drifting. If he wasn’t teaching, he’d be building cars and dreaming of running his own showroom.
Administration and Accounts
Kayla
Student Administrator
Kayla is the Student Support Administrator responsible for your login and portal queries. Kayla’s got an insatiable sweet tooth and a wealth of knowledge on different subjects regarding your studies from exams to recruitment. She will be your main point of contact for logins, portals, and manual queries.
Selena
Front Desk Executive
Selena, our vibrant Front Desk Executive, welcomes everyone with her extroverted and bubbly personality. As an empath, she has a unique ability to understand and respond to the needs of those she interacts with, making her an invaluable first point of contact.
Barbara
Exam Administrator
Barbara is going to be your Exam Administrator and so she is the main point of contact for any exam-related questions you might have. With her love for jelly babies and desire to help you succeed, she’s an invaluable asset to have in your arsenal as you progress through your studies.
Kay
Account Administrator
Kay is one of our Account Administrators and part of our Accounts Team. She’s a graceful, soft person with a passion for travelling and will be responsible for getting in touch with you for payment and finance-related matters.
Tersia
Debtors Administrator
Tersia is one of our Debtors Administrators and part of our Accounts Team. She’s a coffeeholic with a huge sweet tooth and will be responsible for getting in touch with you for payment and finance-related matters.
Lusanda
Accounts Administrator
Lusanda serves as our Accounts Administrator, handling our finances with precision and care. When she’s not managing numbers, Lusanda indulges in her passion for the Avengers, with a particular fondness for Loki.
Recruitment Advisors
Shailee
Recruitment Advisor
Shailee is the recruitment advisor responsible for finding you your desired role! She has travelled 12 different countries and speaks 4 languages, so needless to say, her communication and experience of working with different people is impeccable.
Roxanne
Recruitment Advisor
Roxanne, your Recruitment Advisor, brings expertise and enthusiasm to guide you in your career pursuits. A SA Colours volleyball player who loves dogs and baking, she mixes professional acumen with her vibrant personality.
Keelyn
Recruitment Advisor
Keelyn brings her keen insight and extensive experience to her role as Recruitment Advisor. With a sharp eye for talent and a deep understanding of the job market, she excels at matching candidates with their ideal roles. Keelyn’s dedication to nurturing potential and fostering professional growth makes her an invaluable asset to both job seekers and our team.
Success Stories
See for yourself – explore success stories from hundreds of students who are now thriving in their new careers.
The program at ITonlinelearning has been amazing. The flexible online learnings and webinars are perfect for me. The entire team is fantastic, providing valuable insights and keeping me on track. I highly recommend ITonlinelearning for anyone looking to upskill or change careers – Jayachandra
Thanks to ITonlinelearning, particularly my tutor Ryan, I now have five certifications and passed all my exams on the first attempt. The support I received was invaluable, giving me confidence and preparing me for interviews. I will always recommend ITonlinelearning because it truly changed my life – Nancy
The support from ITonlinelearning has been incredible from the beginning, providing swift and professional assistance whenever I needed it. Thanks to my tutor’s easy approach to teaching, I was able to grasp complex topics easily. – Sanghamirta
